The Check in and Chat service was launched in April of this year as a result of the current Covid-19 situation. Check in and Chat provides older people with the opportunity to have a weekly phone call from a dedicated Age NI volunteer. These phone calls are proving to be so vital in supporting people who are now feeling more isolated and lonely than ever. We want to reassure people, give them something to look forward to and link them into local services that can provide further support.
What will you be doing?
· You will make a weekly telephone call to a local older person and liaise with them directly to arrange your calls. This call could be between 10-30 minutes
· Engage in meaningful conversation, providing company and a friendly voice to someone who may be isolated and lonely
· Complete a contact log at the end of your call which will be returned to the Check in and Chat Coordinator
· Report back to the Check in and Chat Coordinator if any needs arise or if the older person needs to be signposted to another organisation for further support
· Provide reassurance
The registration process includes an Access NI and reference check and full training.
Skills acquired: Communication Skills, Elder care, Interpersonal skills